Legal
Legal notices
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Registration
Larch & Penn LLP is a limited liability partnership registered in England and Wales, number OC000000. Registered office: 14 Thimble Court, London EC4A. A list of members is available there. We use the word “partner” for a member of the LLP. Email: hello@larchandpenn.example. VAT number: GB 000 0000 00.
Regulation
We are authorised and regulated by the Solicitors Regulation Authority, SRA number 000000. The SRA’s rules are at sra.org.uk.
Insurance
We hold professional indemnity insurance as the SRA requires. Our insurer is [insurer name], [insurer address]. The cover applies to work done in England and Wales.
Complaints
If you’re unhappy with our service, tell the lawyer running your matter, or write to our complaints partner, Tom Penn, at our office. We’ll acknowledge your complaint within 3 working days and send our final response within 8 weeks. If you’re still unhappy with our response, or 8 weeks have passed without one, you can ask the Legal Ombudsman to look at it. You need to do so within 6 months of our final response, and within one year of the problem or of when you found out about it. Legal Ombudsman: legalombudsman.org.uk, 0300 555 0333. If your concern is about our conduct, you can raise it with the SRA.
Website terms
This website gives general information, not legal advice. Reading it doesn’t make you our client; that happens when we confirm in writing that we’ll act for you.